TERMS & CONDITIONS

By trading on this site, you automatically agree to the conditions mentioned below, we therefore advise you to read the following terms and conditions.

PRIVACY POLICY

We are committed to protecting your privacy online. Please read our privacy policy here.

PRICES AND DELIVERY CHARGES

Prices shown on the Site are in SEK or Euros and are inclusive of VAT.

From time to time, prices are subject to change in response to currency exchange rate changes, markdowns and other commercial factors. Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of re-confirming your order at the correct price or cancelling it.

We ship to all locations on a DDU (Delivery Duty Unpaid) basis, product prices displayed are exclusive of all local taxes and duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival.

The delivery charge for each order will be the same, regardless of the size or weight of your order. The cost for each delivery method is clearly indicated during the check-out process.

Once you have placed your order, if you have supplied us with your email address, you will receive an email confirmation. If for any reason we are unable to fulfill your order, we will let you know at our earliest convenience. If we have already received payment for such order, we will refund the applicable amount using the same method used to make the payment. If, for any reason, alternative arrangements are necessary we will notify you via email to settle the refund.

DELIVERY

BATALOVE exercises the utmost diligence in accepting and processing orders and will endeavor to deliver your order in accordance with your selected delivery option. 

BATALOVE endeavours to dispatch orders in the fastest possible time and in the order in which they are placed. Though we aim to deliver within the communicated time frame, delivery may take longer due to unexpected events. We work closely with our shipping partner to minimize the potential impact of custom delays on our international customers

If your order does not arrive by the scheduled date, please contact BATALOVE Customer Care via email or our contact form, which can be found at batalove.com

PAYMENT METHODS

We accept Visa, Mastercard, and American Express.

If you have any other question, do not hesitate to contact us at INFO@BATALOVE.COM
or call us at +46 704053788